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Policies

Billing/Shipping Address:

If your shipping and billing address does not match, your order will take longer to process. You will be asked to email a picture of your photo I.D, as well as a picture of the card used. If you cannot provide both documents, your order will be canceled and the money will be refunded to the card. 

Refunds and Returns:

We do NOT offer refunds. We only issue store credit. Returns/exchanges have to be completed within 7-10 days of the delivery date. All items must be unworn, unaltered, and have all the tags in place. If it does not meet these standards, we will NOT accept it. Refunds are only issued out when there is an issue on our end (out of stock items). Shipping fee's are non-refundable.

Processing:

Processing time is 1-3 days. Processing time includes, waiting for your payment to clear and be verified, packing of your order, and quality assurance. During Holidays/Sales this time may be longer. Please note that shipping and processing times are two different stages of getting your order to you!Thank you

Shipping:

Shipping is 2-4 days depending on where in the USA you are located.  To ensure a faster shipping time, please make sure you have entered the correct address. During Holidays/Sales/Pandemics the shipping time may be longer. Once your package is dropped off at the USPS office, it is now in the care of USPS. Any shipping issues you encounter, need to be directed to them. They can be reached by calling 1(800)-275-8777 OR you can go to your local USPS office. Thank You!